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Terms & Conditions

Legendary Ideas > Terms & Conditions

Introduction

Legendary Ideas (“we,” “us,” “our,” or “the Company”) operates the website legendaryideas.co.uk, a digital marketing and design agency based in London, United Kingdom, specializing in brand identity development, website design, and print solutions. These Terms & Conditions (“Terms”) establish a legally binding agreement between you (“Client,” “user,” or “you”) and Legendary Ideas governing your access to and use of our website, services, and all interactions with our Company. By accessing our website, submitting inquiries, or engaging our services, you acknowledge that you have read, understood, and agree to comply with these Terms in their entirety. If you do not agree to these Terms, you must immediately cease all use of our website and services. These Terms are supplemented by our Privacy Policy, which details how we collect, process, and protect your personal data.

Acceptance of Terms

Your use of our website or services constitutes unconditional acceptance of these Terms. By proceeding, you confirm that you are at least 18 years of age or possess legal parental/guardian consent to use the Site. You further agree that these Terms apply to all interactions with Legendary Ideas, including but not limited to project inquiries, service agreements, and payments. Continued use of the Site after revisions to these Terms constitutes acceptance of the updated version. Failure to adhere to these Terms may result in termination of your access to our services, forfeiture of payments, or legal action.

Services Offered

Legendary Ideas provides professional design and digital marketing services, including but not limited to:

  • Brand Identity Development: Logo design, brand style guides, and corporate stationery.
  • Digital Design: Responsive website design, mobile app interfaces, and UX/UI optimization.
  • Print Design: Marketing collateral (brochures, flyers), restaurant menus, and event invitations.
  • Consultation: Strategic recommendations for brand alignment and digital presence.

All services are delivered under a Service Agreement that outlines project scope, timelines, deliverables, payment schedules, and termination clauses. We reserve the right to decline projects that conflict with our ethical standards, legal obligations, or operational capacity. Custom services not explicitly listed on our website may be negotiated and added to the Service Agreement.

Payment Terms

  • Deposit: A non-refundable deposit of 50% of the total project fee is required to commence work. This deposit secures your project timeline and covers initial resource allocation.
  • Final Payment: The remaining balance is due upon project completion and before the release of final deliverables (e.g., source files, style guides).
  • Late Payments: Invoices unpaid after 14 days will incur a 5% monthly interest charge. Persistent non-payment may result in project suspension, withholding of deliverables, or legal recourse.
  • Payment Methods: Payments are processed securely via third-party platforms (e.g., Stripe, PayPal). You agree to comply with their terms and conditions for transactions.
  • Currency: All fees are quoted in British Pounds (GBP) and exclude VAT unless explicitly stated.

Intellectual Property Rights

  • Client Ownership: Upon full payment, ownership of final deliverables (e.g., logos, website designs, print materials) transfers exclusively to you. You may use, modify, or distribute these assets for commercial or personal purposes.
  • Company Rights: We retain the right to display completed work in our portfolio, marketing materials, case studies, or social media unless otherwise agreed in writing. Drafts, unused concepts, and working files remain our intellectual property and may not be reproduced without written consent.
  • Third-Party Assets: You are responsible for securing licenses, permissions, or copyrights for third-party materials (e.g., stock images, fonts) provided to us for your project. Legendary Ideas is not liable for disputes arising from unauthorized use of such assets.

Client Responsibilities

  • Timely Communication: You agree to provide feedback, approvals, or requested materials (e.g., brand assets, content) within 5 business days of submission. Delays caused by your inaction may extend project timelines.
  • Accuracy of Information: All content, branding guidelines, or instructions provided to us must be accurate, legally compliant, and free of infringing material.
  • Compliance with Laws: You warrant that materials supplied to us (e.g., images, text) adhere to copyright, trademark, and data protection laws (e.g., UK GDPR, Data Protection Act 2018).

Failure to meet these obligations releases Legendary Ideas from liability for delays, legal disputes, or project errors arising from inaccurate or unlawful content.

Revisions & Edits

  • Included Revisions: Our standard service includes unlimited rounds of revisions per project phase (e.g., logo concepts, website wireframes).
  • Additional Edits: Requests for changes after final approval will be billed at £50/hour or a mutually agreed fixed fee.
  • Scope Changes: Significant alterations to the project scope (e.g., redesigning a website after approval) may require renegotiation of fees, timelines, and a revised Service Agreement.

Termination of Services

  • By Client: You may terminate services with written notice. The deposit is non-refundable, and you will be invoiced for work completed up to the termination date.
  • By Company: We reserve the right to terminate services for non-payment, breach of these Terms, or abusive behavior (e.g., harassment, unreasonable demands).
  • Post-Termination: Upon termination, you will receive all completed work up to that point, subject to payment for services rendered. Unpaid invoices must be settled within 7 days of termination.

Limitation of Liability

Legendary Ideas strives to deliver high-quality services but disclaims liability for:

  • Indirect Damages: Lost profits, revenue, data, or business opportunities arising from your use of our services.
  • Third-Party Actions: Errors, omissions, or malfunctions caused by third-party platforms (e.g., hosting providers, payment gateways).
  • Client Misuse: Consequences of unauthorized modifications to deliverables or failure to implement our recommendations.

Our total liability for any claim is capped at the total amount paid for the specific service in question. This limitation does not apply to claims involving gross negligence, fraud, or willful misconduct.

Third-Party Services

We collaborate with trusted third-party providers to deliver our services, including:

  • Hosting: AWS (Amazon Web Services) for website hosting.
  • Communication: Zoho Mail for business emails.
  • Analytics: Google Analytics for traffic monitoring.

While we ensure these providers meet industry standards, we are not responsible for their terms, downtime, or data practices. You agree to review and comply with their policies when interacting with third-party platforms linked to our services.

Force Majeure

Legendary Ideas is not liable for delays or failures in performance caused by events beyond our reasonable control, including but not limited to:

  • Natural Disasters: Earthquakes, floods, or wildfires.
  • Pandemics/Epidemics: Government-imposed lockdowns or health crises.
  • Technical Failures: Cyberattacks, server outages, or internet disruptions.
  • Government Actions: Changes in laws, regulations, or trade restrictions.

In such cases, we will notify you promptly and work to resume services as soon as practicable. Project timelines may be extended proportionally to the duration of the disruption.

Governing Law & Dispute Resolution

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from your use of our services will be resolved as follows:

  • Negotiation: Both parties agree to negotiate in good faith for 30 days to resolve the dispute amicably.
  • Mediation: If unresolved, the dispute will be referred to a mutually agreed mediator in London, UK.
  • Litigation: If mediation fails, disputes will be settled exclusively in the courts of England and Wales.

Amendments to Terms

We reserve the right to update these Terms periodically to reflect changes in our services, legal requirements, or business practices. Revised Terms will be posted on this page with an updated “Last Updated” date. Material changes (e.g., fee adjustments, liability clauses) will be communicated via email 30 days prior to taking effect. Your continued use of the Site after changes constitutes acceptance of the revised Terms.

Confidentiality

Both parties agree to maintain the confidentiality of proprietary information shared during the project, including:

  • Business Strategies: Marketing plans, client lists, or financial data.
  • Design Concepts: Unpublished drafts or creative ideas.
  • Technical Data: Source code, wireframes, or API integrations.

Confidentiality obligations survive termination of these Terms for 3 years.

Entire Agreement

These Terms, along with the Service Agreement and Privacy Policy, constitute the entire agreement between you and Legendary Ideas. They supersede all prior oral or written agreements, representations, or understandings.

Severability

If any provision of these Terms is deemed invalid or unenforceable by a court of law, the remaining provisions shall remain in full force and effect.

Contact Information

For questions, concerns, or requests related to these Terms, please contact:
Legendary Ideas
Email: contact@legendaryideas.co.uk